Track your order
Find your order
Sign in to My Account to see your order history and order status.
When your order is dispatched
Orders placed by 2pm on a working day are dispatched the same day. When your order is dispatched we email you, and where the delivery service is tracked, the email includes your tracking details.
Tracking not updating?
Tracking can take a while to update after a parcel is collected by the courier. Please check again later before contacting us.
Parcel not arrived?
If your parcel hasn’t arrived 7 days after the estimated delivery date, email vapecenter.co.uk@gmail.com with your order number. Some untracked services are not covered for loss; see our Delivery Policy for details.
More than one parcel
Larger orders are sometimes sent in separate parcels. Check every tracking update and email for your order.
Damaged parcel or wrong address
If a parcel arrives damaged, or tracking shows delivery to an address you don’t recognise, contact us straight away at vapecenter.co.uk@gmail.com with your order number.
